The hotel offers clean and quite spacious rooms that resemble a 4-star quality, despite being a bit small and expensive. The service was very obliging and clean, although there were some distractions at times. The location is very convenient, with proximity to main transport links but could benefit from some upgrades given the price. The dining experience was exceptional, with well-presented and modestly priced meals. The hotel has well-maintained facilities, providing a comfortable stay overall.
Rooms
8.0
The rooms were clean and quite spacious, reminiscent of a 4-star hotel despite the small size and higher cost.
Service
7.0
The service at the hotel was very obliging and clean, with a few distractions during the stay.
Location
7.0
The hotel's location is very convenient, within walking distance of key attractions and transport links, although it could benefit from some upgrades given the price.
Dining
9.0
The dining experience was exceptional, offering well-presented and modestly priced meals in the vibrant Soho area of Malaga.
Facilities
8.0
The hotel has well-maintained facilities, providing a comfortable stay with attention needed in some areas.
Helen
United States,
December
2023
7.4/10
I really enjoyed my stay at the hotel. The room had a balcony, which was perfect for me as a smoker and for drying clothes. The cleanliness and spaciousness were as advertised. It was a peaceful retreat that allowed me to relax with a cup of coffee. However, the service was lacking, especially when seeking directions late at night. The location was superb, with easy access to transportation and the city center, but the dining options were a bit pricey for my taste.
Rooms
8.0
The room with the balcony was a great feature for me. It was clean and quite spacious.
Service
6.0
The service was hit and miss. While some requests were accommodated, it was disappointing when seeking late-night assistance.
Location
9.0
The location was excellent, close to transportation options and the city center.
Dining
7.0
The dining options were a bit overpriced, but there was a good variety offered.
Facilities
7.0
The facilities were satisfactory and met my basic needs.
Great location
Lackluster service
George
United Kingdom,
December
2023
8.6/10
The hotel rooms were very clean and looked more like a 4-star hotel. Although they were a bit small, they were nicely decorated and pretty comfortable, with good-sized bathrooms and beds. The service was helpful, polite, and went the extra mile. The location was ideal for exploring the center and very close to transportation options. The dining experience had a decent variety of choices but could be improved for the room price. The facilities were modern and convenient.
Rooms
8.0
The rooms are nicely decorated and pretty comfortable.
Service
9.0
The service is very friendly and knowledgeable.
Location
10.0
The location is perfect, near to the processions yet far enough away to avoid commotion, with convenient transportation options.
Dining
7.0
The dining was reasonable with a decent variety of choices.
Facilities
9.0
The facilities are modern and convenient.
Arthur
United Kingdom,
December
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were cozy and clean, but a bit on the smaller side for the price paid. The service, especially from the friendly staff, was exceptional. The location was convenient, near the railway station and within walking distance of major attractions. The dining options were satisfactory, though not extensive. Overall, a good value for money choice with a few minor drawbacks.
Rooms
7.0
The room I stayed in was quiet, warm, and clean. However, it felt a bit small compared to other Eurostars hotels in and outside Malaga.
Service
9.0
The staff, especially at the front reception and during breakfast, were amazing - welcoming, friendly, and helpful. The hotel was spotless and beautifully decorated.
Location
8.0
The location was ideal, just a short walk from the railway station and convenient for exploring the old town and docks. It was great being close to public transport hubs.
Dining
7.0
The continental breakfast offered was really nice with a good variety. However, the dining options were somewhat limited, not as complete as expected.
Facilities
8.0
The hotel facilities were sufficient, providing all necessary amenities for a comfortable stay.
Bruce
United States,
May
2023
8.2/10
The hotel had small rooms that were clean and had a balcony, great for smokers or drying clothes; there was a table and chair to relax. The staff was very helpful, although the actual appearance didn't match the pictures.
Rooms
8.0
The rooms were ready, clean, and the staff was very helpful. The balcony was useful for smoking or drying clothes, and there was a nice spot to relax with a coffee.
Service
9.0
The service was excellent and the staff recommended great city spots. The check-in was quick and smooth.
Location
9.0
The location was very convenient, a short walk to the nearest Metro stop and close to the airport. It offered easy access to the old city and other attractions while remaining peaceful at night.
Dining
7.0
The dining experience was nice with a good variety of options, although some aspects weren't as good. There were plenty of options to choose from.
Facilities
8.0
The hotel had various facilities such as car hire, housekeeping, laundry, welcome drink, and tours/ticket assistance.
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